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From Tokyo to Toronto: What Global Leaders Know That Locals Don’t


From Tokyo to Toronto: What Global Leaders Know That Locals Don’t

If you’ve never led outside your home country, you’re missing out on one of the most potent leadership accelerators available today: working abroad.


Not vacationing. Not expat-light stints where everyone speaks your language and the office feels just like home. We’re talking about being deeply embedded in another culture—leading diverse teams, managing unspoken tensions, and learning through real friction and failure.


Because here’s the truth: most leadership frameworks are built for domestic success. But leadership in a global context is a whole other ball game.


What You Learn Abroad That You Can’t Learn at Home


Local leadership often runs on cultural autopilot. You know the shorthand: when to speak up, how decisions are made, and how power is expressed. But take that playbook to Tokyo, where decisions are consensus-driven and silence carries weight—and suddenly, you're out of your depth.


Or walk into a boardroom in Toronto, where directness is welcomed, but psychological safety is sacred. What worked back home might now read as tone-deaf, aggressive—or worse, irrelevant.


I was born and raised in Turkey, where hierarchy is respected and hospitality is a leadership tool. In the U.S., I learned how to claim space and speak up—loudly. In France, I experienced a culture where direct feedback, sometimes considered 'rude' by other cultures, is a sign of care—not conflict. And in Ireland, my adopted home of over a decade, I’ve learned that humour, humility, and community often speak louder than credentials.


Living, working, and leading across cultures hasn’t just shaped how I show up—it’s transformed how I listen, influence, and build trust.


Multicultural, intercultural leader

I See This Firsthand with the Global Leaders I Coach


Today, I work with dozens of expat leaders—CEOs scaling startups across borders, mid-level managers navigating new markets, and newly relocated professionals trying to find their footing. They’re incredibly capable—and often incredibly overwhelmed.


The leadership strengths that earned them promotions in one country often fall flat in another.


But with the right focus and support, these leaders often outperform their peers. They become culture-bridgers, translators, and trust-builders—precisely because they’ve been forced to adapt, stretch, and lead beyond the obvious.


multicultural awkward moments, cultural diversity
In France, it's common practice to give kisses on the cheek to say 'Hello', Americans hug, Asian cultures tend to prefer a hand shake

Five Lessons I Learned From My Intercultural Career Journey:


  1. You’re not as self-aware as you think. You only realize how culturally conditioned your instincts are when they stop working.

  2. Leadership isn’t universal. Eye contact, assertiveness, and feedback styles mean wildly different things depending on where you are.

  3. Trust travels slowly. And it looks different in every culture. In some places, it’s built through credentials. In others, through dinners.

  4. The best leaders are translators. They bridge worlds—linguistically, emotionally, and strategically.

  5. Executive presence isn’t about commanding attention—it’s about creating space. Especially for those who feel like outsiders.


What Is Cultural Intelligence (CQ)?


Cultural intelligence means more than cultural awareness. It’s the ability to adapt your behavior, communication style, and leadership approach in real-time when working with people who think and operate differently than you do.


CQ consists of four key capabilities:


  • Drive: Your interest and motivation to work across cultures

  • Knowledge: Your understanding of how cultures influence behavior and systems

  • Strategy: Your ability to make sense of diverse cultural situations

  • Action: Your capacity to adapt your behavior accordingly


High CQ leaders are more agile, more inclusive, and more effective in today’s globally connected, hybrid, and diverse work environments.


The Global Research Is Clear


A Journal of Social Issues study found that cultural intelligence (CQ) is a stronger predictor of cross-border leadership success than IQ or EQ. Another meta-analysis of 728 expatriate and 9,995 domestic managers (Kostal, Wiernik, amp; Ones, 2017) found that expat leaders tend to have significantly more diverse leadership experience—especially in high-risk situations, strategic decision-making, and interpersonal challenges.


In particular, the study showed that expatriate leaders had stronger experience profiles in areas like:


  • Crisis management and critical decision-making

  • Project execution under complex, uncertain conditions

  • Navigating interpersonal conflict in unfamiliar or high-stakes environments

  • Strategy development in cross-border contexts


The research further revealed that expatriate leaders often outperform local leaders in environments with high cultural diversity. Their cross-border exposure gives them a faster learning curve when adapting to new teams and expectations. While local leaders eventually catch up with experience, expats tend to “hit the ground running” in diverse team settings.

In other words, cultural intelligence is a bottom-line leadership edge—one that directly impacts performance, trust, and results in global teams.


Why It Matters Now


Companies are globalizing more and more every day. Even those with headquarters in a single country increasingly have clients, teammates, or partners across borders. Remote and hybrid work have only accelerated this shift.


Yet many leadership development programs are still built on Western-centric models that assume cultural uniformity. That assumption is costing companies dearly:


  • Lost trust and fractured collaboration

  • Misaligned goals and communication breakdowns

  • Poor retention of high-potential global talent

  • Leadership churn and stalled succession pipelines


As the world globalizes, our approach to leadership must globalize with it.


How to Build Cultural Intelligence (CQ)


You don’t need to move to Tokyo tomorrow. But if you’re serious about being a high-impact leader:


  • Seek out cross-cultural team leadership roles

  • Invest in CQ training and coaching

  • Watch for your own default assumptions—and interrogate them

  • Read authors outside your cultural frame (start with Erin Meyer’s The Culture Map)

  • Surround yourself with people who think differently


Because in a world where remote is default and diversity is reality, leadership isn’t just about leading people like you.


Leading across cultures demands nuance, adaptability, and awareness.


The leaders who master this and build true global fluency not only have an edge in leading multi-cultural teams but also they lead with sharper insight, greater empathy, and stronger influence across complex systems.


They’re quicker to read the room, navigate tension, and align people from different backgrounds around a common goal.


Organizations that invest in building CQ in their leaders position themselves strategically to thrive across borders, navigate complexity with confidence, and lead with cultural depth in every market.


 

Want to equip your leaders with real global fluency? I help organizations build culturally intelligent, high-performing teams.


Here are six ways you can connect with me:


  1. Book a 1:1 Coaching Session: Tailored to your individual goals, I offer in-depth guidance, a focused strategy, and results-oriented accountability to help you navigate your professional and personal challenges for meaningful progress.


  2. Bring a Custom Leadership Workshop to Your Organization: I work with companies to design and deliver bespoke, high-impact leadership workshops tailored to their unique challenges and goals. Whether it's developing leadership capabilities, strengthening team dynamics, or navigating organizational change, I create sessions that drive real results.


  3. Join Signature Leadership Programs: Designed for corporate leaders and business owners at all stages of the leadership journey, these programs blend 1:1 coaching with group workshops and training, equipping you to grow your career, earnings, and business success.


  4. Subscribe to My FREE Monthly Newsletter: Stay updated with the latest in leadership and business with insights and musings delivered directly to your inbox.


  5. Access FREE Worksheets for Leaders: Visit my website to access and download worksheets and workbooks that provide practical exercises for enhancing self-awareness, self-reflection, and fostering positive change in your leadership and team dynamics.


  6. Follow me on LinkedIn: Connect with me on LinkedIn for daily updates, thought-provoking articles, and a community of like-minded professionals committed to continuous growth and leadership excellence. Join the conversation and stay inspired on your leadership journey.

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