I sat across from a founder last year. Series B, backed by a well-known fund, team of 60. From the outside, everything was working. Valuation up. Press coverage good. Investors pleased. He looked at me and said: "I have never felt more alone in my life." I have heard some version of that sentence more times than I can count. From founders. From VPs who were just promoted. From CEOs who are, on paper, at the peak of everything they worked for. The success arrives — and the iso

Eight years later, she still remembered the message. It was 2016, and I was preparing to welcome a new hire to our team at Google. She...